The reason we value transparency is not because it's just the latest buzzword, but because to us, it's important to know where your money is going, and no matter who you trust it with, you need to see a clear picture of what you received and if it pairs up with your actual accounts.
Our journey at MWBS began with a critical situation faced by our long-term client, Dr. H. A. Seedat, a retired Gastroenterologist. He encountered massive discrepancies between his invoicing system and accounting software, which threatened his practice's survival due to financial mismanagement.
Although we were initially a product-only company without experience in such services, our dedicated team audited over a decade of records. We uncovered millions in unpaid claims and corrected numerous inaccuracies.
Our efforts successfully recovered majority these funds and set the foundation for MWBS to offer specialised medical billing and business services to other practices across Australia.
Dr. Seedat’s situation led to the creation of Medical Wizard Business Services (MWBS). He approached us with his financial discrepancies, risking closure due to these issues.
Our team audited over ten years of invoicing and receipting, discovering millions of dollars in unpaid claims, false information given to patients, and disingenuous write-offs. Some claims dated back to a time before online claiming was allowed, requiring us to print and post mountains of claim forms to patients, Medicare, DVA, and various health funds.
Thanks to the ingenuity of our then-new team member, Imalka, we gained deep insights into the claims process. Imalka, now an encyclopedia of medical billing knowledge, mentors our newest team members to ensure they meet the high satisfaction levels of clients like yourself.
Dr. Seedat was amazed by the results, his testimonial highlights our effectiveness in recovering lost funds.
"MWBS was able to successfully collect most of my old unpaid claims that I had given up hope of collecting."
The process was long and hard, but after about a year, the payments started coming through. It took around three years to claim back the millions in 'lost' money, driving a successful result for Dr. Seedat.
This success led us to expand our services, providing medical billing and business services to other practices in Australia. We have helped retrieve thousands of dollars for other practices facing similar issues of incompetency, lack of training and resources, or unawareness of the processes.
With a low 2% rate on funds collected and a minimum service fee of just $200 per month, no matter the size of your practice, we are here to help. Reach out to us, and let’s get your income back on the right path.