Healthcare professionals and Practice Managers often grapple with the intricate and stressful aspects of medical and hospital billing. In response to this challenge, Medical Wizard Business Services (MWBS) was established to offer you an efficient and cost-effective offshoring solution for essential business services. We fully understand the financial pressures and time constraints you face in your daily operations, which is why our service is tailored to alleviate these concerns, all while prioritising your satisfaction and happiness above all else.
Our team is composed of industry experts based in Australia, complemented by a dedicated group of professionals in Sri Lanka. As service providers, our extensive knowledge and expertise in delivering solutions to the Australian healthcare industry form the foundation of our stability and strength.
Chandana brings with him more than 35 years of extensive experience in both technology and healthcare. As the lead architect behind Medical Wizard's PAS, he has played a pivotal role in its development. Chandana is a passionate advocate for the integration of AI and possesses an unrelenting drive for innovation. By nature, he's a night owl, often experiencing his eureka moments at 2 AM.
With more than three decades of experience in the realms of technology and healthcare, Duminda is a distinguished Computer Science graduate from Monash University. In her leisure moments, she tends to her beloved feline companion. Known for her extensive network and resourcefulness, Duminda has an innate knack for getting things done.
With over two decades of experience, Indu embarked on her professional journey as a software engineer, evolving seamlessly into project management, and now serves as the Head of MWBS. Her tenure of nearly 15 years with our company equips her with comprehensive knowledge of our system, enabling her to empower the team to deliver successful outcomes for our valued clients.
Imalka boasts over a decade of experience in Medical Billing, complemented by several additional years working in the tech industry. Her profound, 360-degree knowledge of Medical Billing leaves no claim unpaid, making her a formidable adversary for both Medicare and health funds.
Our Medical Billing team come from diverse backgrounds with strong academic qualifications and experience from industries such as banking, accounting, finance, education, and healthcare. This unique blend of talent ensures that our clients are given the best of professionals, and a team that thinks outside traditional workflows and instead applies the best RCM practices to generate optimum cashflows.
Sue takes the helm of our operations in Sri Lanka, overseeing the seamless functioning of our team. As a seasoned medical biller, she is adept at stepping in and stepping up to guarantee our clients receive their payments promptly. Balancing the responsibilities of being a new mom and caring for our clients, Sue excels in managing both with finesse.
Shakila is a dedicated and qualified dietitian with a unique blend of expertise in nutrition and ICD coding. With a passion for promoting health and wellness, she brings a comprehensive understanding of medical coding to her role. Her commitment to excellence and attention to detail make her an invaluable asset, delivering both quality care and compliance across the board.
Our VAs are recruited from a post-graduate qualified talent pool whose experiences range across various industries such as banking, consulting, healthcare, STEM, etc and that have previous experience ranging from working at fast-paced SMEs to large MNCs. Our VAs approach any task in the most impeccable and meticulous way possible, ensuring our clients receive top quality talent for any and all business areas of their practice that they wish to scale.
Our Customer Experience team combines the disciplines of account management, customer service, sales and recruitment and work collectively to ensure that we maintain excellence in our services from recruitment to delivery, and strive to continually improve our services by being the voice of you, our customers.
