At Medical Wizard Business Services (MWBS), we understand the everyday challenges that healthcare professionals and Practice Managers face - especially when it comes to the complex, time-consuming, and often overwhelming world of medical and hospital billing. We've seen firsthand how administrative burdens can drain precious time and resources, taking focus away from what truly matters: delivering a quality patient experience.
That’s why MWBS was created - with one clear mission: to provide reliable, cost-effective, and compassionate offshoring solutions that ease your workload and give you back control. Our services are designed specifically for the healthcare industry, offering expert support in medical billing, administrative tasks, and back-office functions; so your practice can operate smoothly, grow sustainably, and thrive.
We don't just offer a service, we build lasting partnerships. We listen, we adapt, and we care deeply about the success of every clinic and healthcare provider we work with. Your peace of mind, financial efficiency, and long-term satisfaction are at the heart of everything we do.
Let us be your trusted partner in building a stronger, more resilient, and more scalable healthcare practice.
With over 35 years of extensive experience spanning both the technology and healthcare sectors, Chandana is a seasoned technology expert who has consistently driven innovation and excellence. As the lead architect behind Medical Wizard, he has been instrumental in shaping the platform’s core functionality and long-term vision. Chandana is deeply passionate about the transformative potential of artificial intelligence in healthcare and continues to champion its integration to improve outcomes and efficiency. His visionary mindset, technical mastery, and unwavering commitment to innovation make him a cornerstone of the organisation.
With over 30 years of experience at the intersection of technology and healthcare, Duminda brings a wealth of knowledge, strategic insight, and leadership to the team. A distinguished Computer Science graduate from Monash University, she has built a career marked by innovation, operational excellence, and a deep commitment to solving complex challenges. Duminda is widely respected for her expansive professional network and a proven ability to mobilise resources effectively. Her pragmatic approach and relentless drive for results have made her a trusted figure in both the tech and healthcare sectors.
With over 20 years of industry experience, Indu began her career as a software engineer and steadily progressed into project leadership roles, ultimately becoming the Head of MWBS. Her nearly 15-year tenure with the company has given her an in-depth understanding of our systems, processes, and client needs. This deep institutional knowledge enables her to guide teams with clarity and purpose, consistently driving successful project outcomes. Indu also serves as the Head of Product at our sister company, Medical Wizard, where she plays a strategic role in shaping product direction and delivering value-driven solutions. Her leadership is defined by a strong commitment to excellence, collaboration, and long-term impact.
Imalka brings over a decade of specialised experience in Medical Billing, strengthened by an earlier background in the technology sector. Her comprehensive, end-to-end understanding of billing processes ensures accuracy, compliance, and optimal reimbursement outcomes. With an unwavering attention to detail and a tenacious approach to claims management, she has earned a reputation for ensuring that no claim goes unresolved. Her deep expertise makes her a highly effective advocate for both the business and its clients, skillfully navigating the complexities of Medicare and private health fund systems.
Our team of Medical Billing experts come from diverse backgrounds with strong academic qualifications and experience from industries such as banking, accounting, finance, education, and healthcare. This unique blend of talent ensures that our clients are given the best of professionals, and a team that thinks outside traditional workflows and applies the best RCM practices to generate optimum cashflows.
Sue leads our operations in Sri Lanka, ensuring the smooth and efficient coordination of day-to-day activities across the team. With a strong background as an experienced medical biller, she brings both hands-on expertise and leadership to the role. Known for her proactive approach, Sue is always ready to step in and support where needed, maintaining high standards of service and accountability. Her dedication to timely and accurate claims processing plays a key role in ensuring our clients receive their payments without delay, reinforcing our commitment to operational excellence.
Shakila is a dedicated and credentialed dietitian who brings a distinctive combination of clinical nutrition expertise and in-depth knowledge of ICD coding to her role. Her dual focus enables her to bridge the gap between patient care and health information management, ensuring both accuracy in clinical documentation and a strong emphasis on wellness. Passionate about promoting evidence-based health practices, Shakila plays a key role in aligning nutritional care with coding standards, contributing to both patient outcomes and operational compliance.
Join the growing number of Australian healthcare providers who are transforming their practices with our expert global support. Our fast-growing team of 20+ skilled professionals includes medical billing specialists, virtual assistants, and healthcare experts - is here to help your practice scale efficiently and cost-effectively. Whether you're looking to streamline operations, boost revenue, or build a reliable integrated global team, we have the talent and experience to make it happen.
Ready to scale your practice?
Contact us today to discover why more and more Australian clinics are partnering with us to build high-performing, globally integrated teams.